Eva Business Learning

TRAINING COURSE: Modelling Business Processes

Suitable for:

Business Analysts; Requirements Analysts; Project Managers; Team Leaders; Workshop Leaders

Duration: 2 days

Objectives:

By the end of the course the delegates will be able to

• Model business processes using an appropriate technique.
• Evaluate and improve business processes.

Content:

• Definition of a business process
• Identifying processes
• Modelling business processes
• Documenting processes
• Identifying process steps
• Overview of different modelling techniques
• Detailed modelling - rules and guidelines
• Process modelling problems - handling detail
• Supporting documentation
• Evaluating and improving business process
• Problem analysis
• Identifying inappropriate workflows
• Identifying inappropriate IT support
• Documenting IT systems requirements
• Related issues: Organisational design;
Procedure design; Skills profiling and training; Managing change

This material is indicative of the standard course content. The precise content would be tailored to meet your organisation's specific needs and objectives.

This course is compatible with the ISEB Requirements Engineering syllabus. Arrangements can be made for delegates to sit the examination on the completion of the course, if they wish.

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Enquiries to training@m-eva.co.uk, or telephone 07949 818522

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